Help & Support

Detailed usage guides, FAQ, and technical support to help you make the most of all Moonstone features

Frequently Asked Questions

Q: How to get started with Moonstone?

A: After first launching the app, follow the setup guide to complete initial configuration, then you can start writing diaries.

Q: How to create your first diary entry?

A: Click the "+" button on the main interface, select "Write Diary", enter your content and save.

Q: How to enable voice input?

A: When writing a diary, click the microphone icon to start voice input.

Q: How to manage subscriptions?

A: Click "Manage Subscription" in the membership card in the sidebar to view and manage subscription status.

Q: How does data synchronization work?

A: The app uses iCloud for automatic synchronization. Make sure you are logged into your iCloud account in settings.

Feature Overview

Smart Diary System

  • Rich text editing support
  • Voice-to-text functionality
  • Image and multimedia support
  • Smart Wiki linking

AI Smart Features

  • Automatic task generation
  • Smart content categorization
  • Knowledge extraction and management
  • Personalized recommendations

Financial Management

  • Smart accounting features
  • Expense categorization and statistics
  • Budget management
  • Spending analysis

Knowledge Management

  • Wiki knowledge base
  • Smart search
  • Knowledge graph
  • Tag system

Troubleshooting

App cannot start

  1. 1Check device storage space
  2. 2Confirm iOS version (requires 14.0+)
  3. 3Restart device and try again

Synchronization issues

  1. 1Check iCloud login status
  2. 2Confirm network connection
  3. 3Try manual synchronization

Feature malfunctions

  1. 1Check app permission settings
  2. 2Restart the app
  3. 3Contact technical support

Privacy & Security

Data Protection

  • All data stored locally
  • End-to-end encryption
  • No personal information collection
  • Support for data deletion

Permission Information

  • Camera: Take photos
  • Microphone: Voice input
  • Storage: Save content
  • Network: Data synchronization

Still need help?

If the above content doesn't solve your problem, our technical support team is always ready to help.

Help & Support - Moonstone